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Apple Battery Replacement 2018

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发表于 29-12-2017 02:52 PM | 显示全部楼层 |阅读模式
December 28, 2017

A Message to Our Customers about iPhone Batteries and Performance

We’ve been hearing feedback from our customers about the way we handle performance for iPhones with older batteries and how we have communicated that process. We know that some of you feel Apple has let you down. We apologize. There’s been a lot of misunderstanding about this issue, so we would like to clarify and let you know about some changes we’re making.

First and foremost, we have never — and would never — do anything to intentionally shorten the life of any Apple product, or degrade the user experience to drive customer upgrades. Our goal has always been to create products that our customers love, and making iPhones last as long as possible is an important part of that.

How batteries age

All rechargeable batteries are consumable components that become less effective as they chemically age and their ability to hold a charge diminishes. Time and the number of times a battery has been charged are not the only factors in this chemical aging process.

Device use also affects the performance of a battery over its lifespan. For example, leaving or charging a battery in a hot environment can cause a battery to age faster. These are characteristics of battery chemistry, common to lithium-ion batteries across the industry.

A chemically aged battery also becomes less capable of delivering peak energy loads, especially in a low state of charge, which may result in a device unexpectedly shutting itself down in some situations.

To help customers learn more about iPhone’s rechargeable battery and the factors affecting its performance, we’ve posted a new support article, iPhone Battery and Performance.

It should go without saying that we think sudden, unexpected shutdowns are unacceptable. We don’t want any of our users to lose a call, miss taking a picture or have any other part of their iPhone experience interrupted if we can avoid it.

Preventing unexpected shutdowns

About a year ago in iOS 10.2.1, we delivered a software update that improves power management during peak workloads to avoid unexpected shutdowns on iPhone 6, iPhone 6 Plus, iPhone 6s, iPhone 6s Plus, and iPhone SE. With the update, iOS dynamically manages the maximum performance of some system components when needed to prevent a shutdown. While these changes may go unnoticed, in some cases users may experience longer launch times for apps and other reductions in performance.

Customer response to iOS 10.2.1 was positive, as it successfully reduced the occurrence of unexpected shutdowns. We recently extended the same support for iPhone 7 and iPhone 7 Plus in iOS 11.2.

Of course, when a chemically aged battery is replaced with a new one, iPhone performance returns to normal when operated in standard conditions.

Recent user feedback

Over the course of this fall, we began to receive feedback from some users who were seeing slower performance in certain situations. Based on our experience, we initially thought this was due to a combination of two factors: a normal, temporary performance impact when upgrading the operating system as iPhone installs new software and updates apps, and minor bugs in the initial release which have since been fixed.

We now believe that another contributor to these user experiences is the continued chemical aging of the batteries in older iPhone 6 and iPhone 6s devices, many of which are still running on their original batteries.

Addressing customer concerns

We’ve always wanted our customers to be able to use their iPhones as long as possible. We’re proud that Apple products are known for their durability, and for holding their value longer than our competitors’ devices.

To address our customers’ concerns, to recognize their loyalty and to regain the trust of anyone who may have doubted Apple’s intentions, we’ve decided to take the following steps:

  • Apple is reducing the price of an out-of-warranty iPhone battery replacement by $50 — from $79 to $29 — for anyone with an iPhone 6 or later whose battery needs to be replaced, starting in late January and available worldwide through December 2018. Details will be provided soon on apple.com.
  • Early in 2018, we will issue an iOS software update with new features that give users more visibility into the health of their iPhone’s battery, so they can see for themselves if its condition is affecting performance.
  • As always, our team is working on ways to make the user experience even better, including improving how we manage performance and avoid unexpected shutdowns as batteries age.

At Apple, our customers’ trust means everything to us. We will never stop working to earn and maintain it. We are able to do the work we love only because of your faith and support — and we will never forget that or take it for granted.


Source: A Message to Our Customers about iPhone Batteries and Performance

Apple在昨天發新聞稿說明會降價替iPhone用戶更換電池...

裡面提到"starting in late January and available worldwide through December 2018", so I assume本地的Apple Premium Reseller/Apple Authorised Reseller也會有提供換電池的服務吧?!

以下開放回覆讓大家進來噴, 謝謝~


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 楼主| 发表于 29-12-2017 02:53 PM | 显示全部楼层
本帖最后由 Jason929 于 4-1-2018 09:21 AM 编辑

保留不定時更新...



--- 我是分割線 ---

Update 1: Machines 價錢 [link]



Update 2: 樓主很懶惰update帖子, 所以換電池資料請按這邊 [link]
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 楼主| 发表于 29-12-2017 02:55 PM | 显示全部楼层
我的iphone 6可不可以繼續屌打android 2017旗艦機就看這次了...

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发表于 29-12-2017 03:16 PM | 显示全部楼层
Jason929 发表于 29-12-2017 02:55 PM
我的iphone 6可不可以繼續屌打android 2017旗艦機就看這次了...

那快快換電池去呀
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发表于 29-12-2017 05:54 PM | 显示全部楼层
不晓得7仔有米有,我要吊打2018android旗舰机
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发表于 29-12-2017 06:08 PM | 显示全部楼层
原來iPad 電池比較耐用
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发表于 29-12-2017 06:55 PM | 显示全部楼层
直接换ANDROID啦。。。
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发表于 29-12-2017 07:32 PM 来自手机 | 显示全部楼层
应该多数人不舍得换电池,还是换机好。
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发表于 30-12-2017 09:33 PM | 显示全部楼层
当然是会换电池啦 ~ iphone 是可以用很久的手机。。。 要快快换手机的还是别买 iphone ...
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发表于 31-12-2017 10:16 AM | 显示全部楼层
有中文版看吗
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发表于 31-12-2017 10:51 AM 来自手机 | 显示全部楼层
Samlee6336 发表于 31-12-2017 10:16 AM
有中文版看吗

意思是苹果接到很多投诉,说update之后电脑会关机或变慢,很多人说这是一个让使用者买最新的电话的一个策略,是一种骗局。苹果否认,说是电池的问题。为了感谢使用者们的支持,他们绝对不会用这种方式来让使用者更换最新电话之类的,所以在一月决定下降电池价格,让iphone6之类的便宜更换电池…

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参与人数 1人气 +5 收起 理由
Samlee6336 + 5 谢谢分享

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发表于 31-12-2017 01:07 PM | 显示全部楼层
蘋果昨天半夜把starting in late January拿掉了 形同現在就可以開始更換
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发表于 2-1-2018 10:11 PM | 显示全部楼层

我觉得应该不关你的事,因为听说a10到现在还是很多手机的性能还是看不到它的车尾灯

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Samlee6336 + 5 谢谢分享

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发表于 3-1-2018 06:48 AM | 显示全部楼层
306685.jpg

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Jason929 + 5 谢谢分享

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发表于 3-1-2018 10:02 AM | 显示全部楼层
weiwei318 发表于 2-1-2018 10:11 PM
我觉得应该不关你的事,因为听说a10到现在还是很多手机的性能还是看不到它的车尾灯

真的吗?还以为去换个电池又可以顶多一年
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发表于 3-1-2018 10:24 AM | 显示全部楼层
Samlee6336 发表于 3-1-2018 10:02 AM
真的吗?还以为去换个电池又可以顶多一年

真的啊a10的跑分还是很高我没有记错是在s8之上的,iphone 8 plus都几个月了都还在榜首虽然我是不在意跑分这些东西的
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发表于 3-1-2018 10:34 AM | 显示全部楼层
如果换个电池可以顶很久,那么是可以考虑一下的~~~
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 楼主| 发表于 3-1-2018 11:56 AM | 显示全部楼层
weiwei318 发表于 3-1-2018 10:24 AM
真的啊a10的跑分还是很高我没有记错是在s8之上的,iphone 8 plus都几个月了都还在榜首虽然我是不在意跑分这些东西的

照這個增長速度的話, 2020年就能看到A9X的車尾燈了...

GB4, GB4


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发表于 3-1-2018 12:02 PM | 显示全部楼层
Jason929 发表于 3-1-2018 11:56 AM
照這個增長速度的話, 2020年就能看到A9X的車尾燈了...

GB4, GB4

这就不方便评论了,等下被攻击现在性能过剩的年代还有人在意这些什么的

不过这个换电池的价钱的确便宜,那天朋友去那些比较有名气的店200,才一个月前的事吧了
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 楼主| 发表于 3-1-2018 12:06 PM | 显示全部楼层
weiwei318 发表于 3-1-2018 12:02 PM
这就不方便评论了,等下被攻击现在性能过剩的年代还有人在意这些什么的

不过这个换电池的价钱的确便宜,那天朋友去那些比较有名气的店200,才一个月前的事吧了

酸民很難伺候的啦... 跑分文化嘛不是他們發揚光大的...

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