Hey all. For those of you in the game, we hope you're enjoying your first experience with HEX with this alpha client.
The servers will be brought down at times this evening and overnight to resolve download speed issues for players installing the client. We are aware of the issue and taking steps to remedy it.
If you are a Grand King, Dragon Lord, Primal, Immortal, or Producer and have yet to receive your invite, please check your junk email or spam email folder. If you still do not have an invitation, please open a ticket here: http://cryptozoic.kayako.com/ Please use that customer service portal only for this reason. This is the only HEX issue that can be resolved via this customer service portal. Thank you.